+ FAQ
Frequently Asked Questions
A quick reference for common questions about SIBERIAN Media—covering access, content, subscriptions, and what to expect.
+ General Information
SIBERIAN Media is an independent global media network producing premium video, podcasts, and editorial content across travel, culture, education, and global affairs.
We focus on long-form storytelling, editorial independence, and thoughtful perspectives—without clickbait, outrage, or algorithm-driven incentives.
The SIBERIAN Media app is designed for people who want to slow down and engage with meaningful stories.
With original video, podcasts, and editorial content available across devices, the app delivers a clean, brand-safe experience focused on quality and trust.
Yes. The SIBERIAN Media app is free to download and includes access to a selection of free content.
Additional premium content and exclusive programming are available through an optional subscription.
No. You don’t need to be a member of The SIBERIAN Club to watch SIBERIAN Media content.
A selection of content is available to all users, while members receive access to additional exclusive programming and extended content.
Yes, you’re welcome to share links to public SIBERIAN Media content across social platforms.
Public sharing helps others discover our work.
If any content is shared, it must link back to the original source and clearly credit SIBERIAN Media and the original creator or channel.
Reposting full videos, audio, or written content—especially content from The SIBERIAN Club—requires prior written permission and may be subject to copyright restrictions.
+ The SIBERIAN Club Information
The SIBERIAN Club is a members-only experience within SIBERIAN Media that offers access to exclusive shows, extended conversations, and premium content not available publicly.
It’s designed for viewers and listeners who want deeper access and a more intentional media experience.
Joining The SIBERIAN Club gives you access to exclusive shows, extended conversations, and premium content created specifically for members.
In addition, your membership directly supports independent creators and journalists, helping fund original, long-form storytelling produced without algorithmic pressure or commercial influence.
Some content is available exclusively to members of The SIBERIAN Club because it helps support independent creators and fund original, long-form programming.
Membership allows us to produce thoughtful content without relying on click-driven models, excessive advertising, or external influence—while keeping much of SIBERIAN Media accessible to everyone.
Yes! There are several ways to support and contribute to SIBERIAN Media beyond joining The SIBERIAN Club.
You can support our work by:
- Following SIBERIAN Media on social platforms, as well as supporting each independent show and creator by following their individual channels.
- Subscribing to, following, and engaging with our shows on platforms like YouTube and Rumble, including liking, commenting, and sharing public content.
- Purchasing merchandise from our official store, as well as from the individual stores operated by our shows and creators.
And most importantly, the best thing you can do is share our content and channels with your friends, family, and anyone who will listen. Word of mouth helps independent creators grow and allows meaningful stories to reach new audiences.
Your generosity will help increase visibility, support independent creators, and allow us to continue producing original, long-form content.
+ App Support Information
To watch SIBERIAN Media on your TV or device, download the Smart TV app, here
To watch SIBERIAN Media on your Apple TV and AirPlay:
- If you have an Apple TV device, ensure it is connected to your TV.
- Ensure your iPhone and Apple TV are both powered on and connected to the same Wi-Fi network.
- Using an iPhone or iPad, play a video on TuckerCarlson.com and tap the “AirPlay” icon to stream the content to your TV.
To watch SIBERIAN Media on your Chromecast:
- If you have a Google Chromecast device, ensure it is connected to your TV.
- Ensure your phone and Chromecast are both on and using the same Wi-Fi network.
- Using your Android smartphone or Chrome web browser, play a video on TuckerCarlson.com and tap the ”Cast” icon to stream the content to your TV.
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+ Account Information
To update your billing information, go to your "Account Home Page". Click the "Manage Account" button.
To reset your password, click "I FORGOT MY PASSWORD" on the account login box. When prompted, enter the email address associated with your account. You will receive an email with a link that prompts a password reset.
To update your billing information, go to your "Account Home Page". Click the "Manage Account" button.
Click the "Change" button next to your email address.
Please contact us directly if you are dissatisfied with SIBERIAN Media products by emailing customer service here.
Your satisfaction is our highest priority and we want to make sure your experience is enjoyable!
If you would like to cancel your membership to The SIBERIAN Club, go to the "Account Management" screen and click the "Manage Account" button. You will be sent an email with a link that will allow you to cancel, modify, and update your membership.
Your cancellation will go into effect at the end of the term of your current membership.
SIBERIAN Media clearly outlines its pricing and billing terms on our website, including that all purchases are final.
While we’re happy to help cancel your account to prevent automatic renewal at the end of your annual membership, we’re unable to offer refunds for completed purchases.
Your SIBERIAN Club membership is intended for personal use and may be shared with members of your immediate family living in the same household.
We’re happy for your household to enjoy everything SIBERIAN Media has to offer together. Sharing access outside of your household, or for commercial use, isn’t permitted.
One of the most common problems with a confirmation email is that it is a computer generated email, and many email programs detect these as spam threats.
Emails can unfortunately be re-directed to a spam, junk, or bulk folder, so be sure to check those.
If you still can't find the email, add no-reply@SIBERIANMedia.com to your email contacts and try confirming your email again.
If you are still having problems accessing your account please email us here for assistance.
SIBERIAN Media currently accepts Visa, MasterCard, American Express, and Discover for subscriptions.
There should be no restrictions in place to prevent any international subscribers from signing up to access the SIBERIAN Media website.
In the rare case that there may be payment provider restrictions please let us know as we continue to expand global access wherever possible and aim to make SIBERIAN Media available to international audiences.
+ Contact Information
If you need help with a subscription, have questions about our products, or require technical support, our customer support team is here to assist.
You can reach us here or on the contact page.
For media or advertising inquiries, you can contact us by email or visit our Press page to learn more about partnership and advertising opportunities.
You can also send us an email here.
We always welcome and appreciate any help improving our website, platform and over all user experience!
If you run into any technical issue please email us here.
At the bottom of all of our emails there is a link that you can click that will remove you from our subscriber list.
The best way to contact individual content creators or specific shows is through their official social media channels or websites.
Many creators manage their own inboxes and community interactions, and those channels are the fastest way to reach them directly. Where available, links to a show’s or creator’s official pages are provided within the SIBERIAN Media app or on our website under "Shows".
For general inquiries related to SIBERIAN Media, you’re always welcome to contact our team directly.
Following SIBERIAN Media on social media is a great way to stay informed about the latest content we are doing.
Below are links to our main social media channels for you to follow:
SIBERIAN Media on Facebook
SIBERIAN Media on X (Formerly Twitter)
SIBERIAN Media on Instagram
SIBERIAN Media on YouTube
SIBERIAN Media on Rumble
SIBERIAN Media on TikTok
